Complaint Board

Complaint Board

 
Beginning Of The Month Received During The Month Resolved During the month Pending At The End Of The Month Reasons for Pendency
0 0 0 0 -
 

*Please Note: The amount that you are paying in the company is purely the fees of our services and not Investment. Investment is to be done by your side and in your DEMAT account only.

Complaint Board

Complaint Board

 
Beginning Of The Month Received During The Month Resolved During the month Pending At The End Of The Month Reasons for Pendency
0 0 0 0 -
 

*Please Note: The amount that you are paying in the company is purely the fees of our services and not Investment. Investment is to be done by your side and in your DEMAT account only.

Complaint Redressal System

Tradenivesh is oriented to meet client satisfaction and expectations. However if at any point clients find any drawback in the services, we are here to avail you with Complaint Redressal Framework.

Following are the levels of our complaint redressal system
Level 1:

All the clients having grievance related to any service or otherwise shall inform their several executives in writing.


Clients are additionally suggested to send a duplicate of identical mail at support@tradenivesh.com to confirm timely recording and recognition of the grievance.


To ensure timely recording and recognition of the grievance, the respective executive shall revert within 5 working days w.r.t redressal of such complaint.


Level 2:


If the clients still desires to step up the grievance, he/she will approach Management Team at compliance@tradenivesh.com .


They being the very best authority at Tradenivesh Services will redress the grievance in the best possible manner.


Management Team can reply the clients at intervals 5 operating days.


Level 3:


Just in case the clients remains not satisfied he/she will step up the pertain info@tradenivesh.com or regulators.


Please note that in case client marks a copy of mail to all the levels, it will not be considered as escalated matter, it shall in any case start from level 1 and only in case of a separate mail after expiration or reply from the previous level shall the complaint be considered at next level.

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